Contact information

Customer support

Email: support@coolisgadgets.com

For faster help, include your order number, checkout email, product name, and a clear description of the issue. For damaged, defective, incorrect, missing, or not-as-described items, include photos/video and packaging images.

Cancellation and return requests

Cancellation and return requests must start through support so we can check fulfillment status and provide the correct return process. Do not return items to the address on a package unless we confirm that address in writing.

Legal notices

Customer service, privacy requests, and store-related notices should be sent to support@coolisgadgets.com. If a notice legally requires a physical or registered address, contact support and include “Legal Notice” in the subject line so it can be routed appropriately.